Why Continuing Training for Plumbing/HVAC is Important

 

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The inter-workings of the Prestige ACVMAX at Triangle Tube’s Training Facility in Blackwood, NJ

The Trends in Plumbing & HVAC

Today the market for reduced energy usage, higher efficiency, lower CO2 emissions and smaller footprints has turned the new equipment market place into an overhaul of technology. A change not seen in the U.S. since the early 80’s with the development of the sealed natural gas combustion chamber. In an effort to combat the rising costs of living, homeowners are exploring new ways to cut costs and increase savings. Standing pilot, naturally aspirated, and chimney vented options are all becoming obsolete, and replaced with negative pressure, modulating, and condensing appliances. With the ever changing shifts in technology, Plumbing and HVAC professionals must continually learn how to properly install, maintain, and service this equipment.

The Value of Continuing Training  

Ongoing training is a necessary overhead that helps professionals continue to learn and understand the product. Technicians that have a better understanding of what they’re selling are naturally more productive in servicing and troubleshooting equipment. A contractor who is comfortable with a product can thoroughly educate their customer and answer any questions they may have. This is a confidence builder for clients; it makes it clear that YOU KNOW what you’re talking about—resulting in increased sales, satisfied buyers, and repeat business.

The Traditional Classroom

Outside of trial and error, classroom training is arguably the best foundation for producing knowledgeable service professionals. It arms you with the tools necessary to quickly troubleshoot any issues you may encounter in the field. This is also a great way for Contractors to get to know the manufacturers and distributors behind the product. It’s information, guidelines, tips and tricks directly from the source. While you can get a simple overview from a product brochure, that information is meant to complement the hands on experience you get in a training classroom.

An added benefit is that skilled instructors know that no two classes are alike. This allows the Product Specialists to mold their training courses to fit the needs of audience. That’s something a product pamphlet just can’t do.

The Virtual Training Center

The internet has become a useful tool for training. The fact that most people carry smart phones and tablets with them everywhere they go means that information is readily available 24/7. For Field Technicians, tools like a frequently asked questions section for troubleshooting or product training videos are a must. While these are no substitute for the classroom, certain circumstances may prevent a contractor from attending a traditional training session. In a world where everything is quote “instantaneous”, professionals cannot be limited to training just in classrooms.

Whether your Young or Old, Amateur or Pro; everyone can benefit from a little training.

Preseason Contractor Kick-off

Yes it’s that time of year again. Fall is upon us. With that comes an overwhelming number of service calls, product installations, and angry homeowners who don’t understand why their unit has stopped working.(When was the last time you actually DID some maintenance Mr/Mrs. homeowner?) This is arguably the busiest (and the most stressful) time of year for anyone in the heating and HVAC industry. However, service professionals make due with the season by enjoying the simple things, pumpkin flavored everything, cooler weather, and most of all-Football.

At Triangle Tube, installers and contractors are the real MVP’s. So we’re giving you a chance to score 2 tickets to an NFL game of your choice in our Best Install Video Contest

For rules & entry details please see below.

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OFFICIAL RULES

CONTEST PERIOD: “Show Us Your Best Install Contest” begins 12:01pm Eastern Standard Time (EST) on 08/10/16 and ends at 11:59pm EST on 9/30/16.

ELIGIBILITY: Contestant must be a licensed contractor who is affiliated with one of our wholesale partners; homeowners, “handymen”, unlicensed contractors and etc. do not qualify. Contestant must first like/follow us on Facebook, Twitter or LinkedIn to be eligible to win.

METHOD OF ENTRY: The contestant must post a short video, 2 minutes or less, of their Triangle Tube product installation on either one of our social media pages. Videos CANNOT contain, depict or make mention of competitor’s products regardless of the application. Sponsor reserves the right to remove any videos that contain crude content, nudity, profanity, negative publicity, or false information in reference to Triangle Tube as an entity or any of its products. Poor quality videos are also subject to removal.  Any removed videos will result in automatic disqualification from the contest. Videos posted outside the entry period will also not be accepted. Limit one entry per person.

WINNER SELECTION: On or about 10/05/16, panel of judges will select a potential winner.

WINNER NOTIFICATION: Potential winner will be notified via message through the social media channel the contestant used to make a submission. Once notified, the potential winner has 10 days to respond.  In the event that the Sponsor is unable to establish contact with potential winner or potential winner is not in compliance with these Official Rules, the prize will be forfeited and, at Sponsor’s discretion, an alternate winner may be selected.

PRIZE:  The winner will receive 2 tickets (valued at up to $100 each, $200 total) to a local NFL game of their choice (excluding playoffs, Superbowl, holidays or special events). Sponsor will contact winner and will gather details to conduct ticket purchasing and make reception arrangements. Upon receipt of prize, winner will be required to send confirmation in the form of an email acknowledging reception of prize. In the event that tickets are unavailable or the ticket price exceeds allotted value, the winner will receive a gift card in lieu of tickets in the amount of $200.00 Winner is responsible for all applicable federal, state and local taxes, if any, as well as any other costs and expenses associated with prize acceptance and use not specified herein as being provided.  All prize details are at Sponsor’s sole discretion.

OTHER: Contest is sponsored by ACV Triangle Tube.  No Purchase Necessary. Purchase does not enhance chances of winning. Subject to all federal, state, and local laws and regulations. Void where prohibited. All disputes arising or connected with the Contest shall be governed by New Jersey law and will be resolved individually, without resort to class action.  All entry materials become the property of Sponsor and will not be acknowledged or returned. The copyright in any Submission shall remain the property of the entrant, but, in exchange for the possibility of publication of the Submission on Triangle Tube’s website or social media channelsentry in this Contest constitutes entrant’s irrevocable, perpetual permission and consent to Sponsor and others authorized by Sponsor, without compensation or attribution, (i) to use, reproduce, print, publish, transmit, communicate to the public, distribute, perform, adapt, enhance, or display the Submission and the entrant’s name and city and state for editorial, advertising, commercial, and publicity purposes, in any and all media now in existence or hereinafter created, throughout the world; (ii) to do (or omit to do) any acts in respect of the Submission which may otherwise constitute an infringement of the entrant’s moral rights; and (iii) to edit, adapt, and modify the Submission. Except to the extent prohibited by law, Sponsor excludes from these official rules all conditions, warranties, and terms implied by statute, general law, or custom. Each entrant releases and discharges the Sponsor, the judges, any party associated with the development or administration of the Contest, their employees, agents, or representatives, or any of their parents, subsidiaries, or affiliates from any and all liability in connection with the Contest, including, without limitation, legal claims, costs, losses or damages, demand, or actions of any kind. Sponsor retains the right to make changes or additions as seen fit.